The Cuisine Solutions, Inc. Privacy Policy

Privacy Policy is owned and operated by Cuisine Solutions, Inc., a Delaware corporation (hereinafter “Cuisine Solutions” or “we”, “us”, or “our”).  This Online Privacy Policy (hereinafter “Policy”) applies to all Cuisine Solution Websites (as defined herein) that display or link to this Policy and does not apply to any Cuisine Solution Websites that do not either display or link to this Policy.   By using or accessing this website, mobile application, or other Cuisine Solution web property or service (hereinafter collectively referred to as “Websites”) on any computer, mobile phone, tablet, console or other device (hereinafter collectively referred to as “Device”), you consent to this Policy.  If you do not agree to the terms of this Policy, please do not use the Websites.

Consent to Collection and Processing

This Website may be operated, in whole or in part, from a country other than the United States. By using our Website, you consent to having your personal information transferred to and processed in a jurisdiction outside of the United States.

Information We Collect

Information You Provide Directly to Us. We and our service providers may collect information that you provide us directly, for example, when you provide us with your contact information. The information that you provide us may include, but is not limited to contact information, such as your name, postal address, email address, telephone number, and fax number.

Information We Collect by Automated Means. When you use the Websites, we and our service providers may collect or retain certain information over time and across different websites when you use the Websites. We and our service providers may collect this information by automated means, using technologies such as cookies, Web server logs and Web beacons.

Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Please review your web browser’s “Help” file to learn how to modify your cookie settings. Please note, however, that without cookies, you may not be able to use all of the features of our Websites. In conjunction with the gathering of information through cookies, our Web servers may log information such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The Web server logs also may record information such as the address of the Web page that referred you to the Websites and the IP address and actual location of the device you use to connect to the Internet. They may also log information about your interaction with the Websites, such as which pages you visit. Web beacons are snippets of code embedded in webpages and are typically used to monitor activity on a webpage, collect information, or transfer information to servers.

We may use third-party web analytics services on our Websites, such as those of Google Analytics. These service providers use cookies and web beacons to help us analyze how users use the Websites. The information collected by the cookies and Web beacons (including your IP address) will be disclosed to these service providers, who use the information to evaluate your use of the Websites. For information about how Google uses the information, see the Google Privacy Policy at  To learn about opting out of Google Analytics, you may visit

We may combine the information you provide us and information we automatically collect with information from public or third-party sources.

Usage Information.  Through your use of our Websites, we may also gather certain information about your use of our Website (“Usage Information”). Generally, this information is collected through “traffic data”. We collect and store certain other information automatically whenever you interact with our Website. For example, we collect your IP address, browser information and reference site domain name every time you visit our Website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve our Website, to provide our customers with a fulfilling shopping experience, and to personalize the Website, our communications with you, and your shopping experience.

Cookies, Advertising, and Online Tracking

We use “cookies”, which are Cookies are small text files that are stored on your computer or mobile device.  They are widely used in order to make websites work, or work in a better, more efficient way.  They can do this because websites can read and write these files, enabling them to recognize you and remember important information that will make your use of a website more convenient (for example by remembering preference settings). Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better user experience. You may occasionally get cookies from companies advertising on our behalf to tailor advertisements shown to you for goods and services. We do not control these cookies, and these cookies are not subject to our Website. Our systems do not recognize browser “Do Not Track” signals, but several of our service providers who utilize these cookies and other tracking technologies on our Website enable you to opt out of this type of advertising. For more information about third party cookies, including information about how to opt out of these technologies, visit or

We use Google Analytics and Google AdWords on the Website to collect Usage Information, to analyze how users use the Website and to provide advertisements to you on other websites.  For more information about how to opt out of having your information used by Google Analytics, visit  You can learn more about advertising and online tracking and how to opt out of such practices in the paragraph above.

Interest-Based Advertising

We also use third party companies, including Google Analytics and Google Adwords, to measure and target ads on our behalf about products and services tailored to your interests. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect or receive information about your interaction with us on our Website and elsewhere on the internet (“Tracking Data”) and use such Tracking Data to display ads for Cuisine Solutions and other companies when you visit this or other websites. These third-party companies may not recognize browser “Do Not Track” signals. If you would like to opt out of the collection and use of Tracking Data for ad targeting, please visit   For more information about how to opt out of having your information used by Google Analytics, visit 

Use of the Websites By Minors

We do not knowingly collect or solicit personal information from children under thirteen (13).  We request that individuals under the age of 13 not provide personal information through the Websites.

Use of Your Personal information

We may use your personal information to provide the products and services that you have ordered or requested, to process and ship orders, to provide customer service, to provide other services to you, and to personalize the Websites, our communications with you, and your shopping and viewing experience.  Your information also may be used to contact you about sales, new products, new site features, special offers, and personalized offers based on your location, unless you have opted to not receive promotional communications. The information we collect may be combined with information obtained from companies affiliated with Cuisine Solutions and from other companies. We may also combine this information with other information we collect as you interact with our brand across apps, social media and marketing messages we send you. Aggregating data allows us to update and correct the information contained in our database and to provide you with product recommendations and special offers.

International Visitors

Cuisine Solutions is based in the United States. Regardless of where you use our Websites or provide information to us, the information may be transferred to and maintained on servers located in the United States, which may not provide the same level of protection for your personal information as your home country and may be available to the United States government or its agencies under a lawful order made in the United States. We may also store your information outside of the United States or transfer it to our affiliates and business partners located in other countries for the purposes described herein. By providing any data through the Websites, you hereby expressly consent to such transferring and processing of your data in and to the United States and other countries.

California Privacy Rights

If you are a resident of California, you may have the right to request and receive information on any third parties to whom Cuisine Solutions has disclosed personal information for marketing purposes within the previous calendar year, along with the type of personal information disclosed. If you would like to make such a request, please contact us at the contact information listed below.

Sharing of Information

We may share information we collect or receive in order to provide the products and services that you have requested, when we have your consent, or as otherwise described in this Privacy Policy. We do not rent or sell personal information to third parties.

We may share your information with service providers that perform services on our behalf, such as providing order and payment processing services, processing employment applications, or delivering marketing communications, promotional materials, or advertisements that may be of interest to you. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may share your information among our affiliates. We may share information we collect on the Websites at your request. For example, if you use the Websites to send information to a third party, we may identify you as the sender.

We also may disclose information about you to third parties as required by law or regulation and when we have a good faith belief that it is necessary in order to protect the legal rights, safety, and security of Cuisine Solutions, our affiliates, our business partners, users of our Websites, to respond to and resolve claims or complaints, to prevent fraud or for risk management purposes, and to comply with or respond to law enforcement or legal process or a request for cooperation by a government or other entity.

We reserve the right to transfer information in association with the consideration, negotiation, or completion of a sale or transfer of all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the information you have provided to us in a manner that is consistent with our Privacy Policy.

We may share information that is not reasonably identified with you for any purpose.

The Websites may contain third party links. This Privacy Policy does not apply to the third-party content; you acknowledge and agree that Cuisine Solutions is not responsible for the collection and use of your information by such third parties that are not under our control. We encourage you to review the privacy policies of those third-party websites or services.

How We Protect Information

We maintain reasonable administrative, technical and physical safeguards designed to protect the information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Because no information system can be fully secure, we cannot ensure or warrant the security of any information that you transmit to us and you do so at your own risk.

What happens when I link to or from another website?

Our Website may contain links to other websites. Our Policy does not apply to the practices of other websites and Cuisine Solutions is not responsible for the actions and privacy policies of third parties. We encourage you to be aware of when you leave our Websites and to read the privacy policies of each website that you visit.

How do I contact you about privacy-related questions?

If you have questions or comments about our privacy practices, please contact us by e-mail or by mail at the following address

Cuisine Solutions, Inc.
Attn: Legal Privacy Policy
22445 Sous Vide Lane, Unit 100
Sterling, VA 20166

If you have a question regarding a product or service, please contact Customer Service by e-mail

Applicable Law and Jurisdiction

Delaware state law governs the interpretation of this Policy and applies to claims for breach of them regardless of conflict of laws principles. Both parties consent to exclusive jurisdiction and venue in courts sitting in New Castle County, Delaware. Both parties waive all defenses of lack of personal jurisdiction and forum non conveniens.

Changes to This Policy

We will update this Policy as needed to reflect changes in our services and customer feedback. When we post changes to this Policy, we will revise the “last updated” date at the bottom. If there are material changes to this Policy or in how Cuisine Solutions will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change. We encourage you to periodically review this Policy to remain informed of how Cuisine Solutions is protecting your information.

REV: 3.29.2018